What we do
Property Maintenance in Bulgaria
Dedicated care to protect and enhance your property's value, year-round.
Maintenance is where most foreign-owned properties in Bulgaria quietly lose value. A leak goes unreported for three weeks. An air-conditioner gets 'fixed' by the cheapest handyman the building cooperative could find. A boiler is replaced with an unbranded unit at a 200% mark-up. Multiply this over five years and the asset depreciates much faster than the market suggests.
We run maintenance the way a serviced-residence operator does. Every property gets a digital condition log on day one. Every job — emergency or planned — is photographed, costed and approved through a single owner portal. Every trade on our roster has been vetted, insured and used by us repeatedly, often for years.
The result is a property that ages well, holds its value, and doesn't surprise you with a five-figure invoice the week before you wanted to sell.
Benefits
Built for international owners.
Vetted trades network
Pre-approved electricians, plumbers, HVAC, locksmiths, carpenters and painters in every major Bulgarian city.
Transparent pricing
Itemised quotes before work starts, no markup on materials, photographic proof on completion.
24/7 emergency response
Burst pipe at midnight? We have a 60-minute response SLA in Sofia, Plovdiv and the coastal cities.
Preventative inspections
Quarterly visual checks, annual boiler and AC servicing, pre-winter and pre-summer property prep.
Renovation project management
Full project management for kitchen, bathroom or full-apartment refurbishments — on time and on budget.
Insurance liaison
We document every incident and liaise directly with your insurer so claims actually get paid.
How it works
A clear, structured onboarding.
- 01
Property survey
On-boarding visit with photographs, asset register and a five-year maintenance plan.
- 02
Issue reporting
You, your tenant or our inspector logs an issue via the owner portal or WhatsApp.
- 03
Diagnosis
Our duty handyman visits within 24 hours (or 60 minutes for emergencies) and produces a quote.
- 04
Approval
Owner approves quote in one click via the portal; for small jobs under your agreed threshold we proceed automatically.
- 05
Execution
Trade completes the work, photographs before/after, restocks any consumables.
- 06
Invoicing
Single monthly invoice with full documentation — ready for your accountant or insurer.
Why owners choose us
A truly local team, built for international standards.
Best Property Bulgaria is a boutique operator built around the needs of foreign owners — multilingual, regulated, and held to the standards you'd expect from a top European property manager.
- Long-term relationships with our trades — they care about the work because they want repeat business.
- No 'commission' on materials. We pass through wholesale pricing.
- Multilingual project managers handle every quote and conversation for you.
- Full audit trail per property — invaluable when you eventually sell.
Frequently asked
Your questions, answered.
Do you mark up materials?
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No. Materials are invoiced at supplier cost with the receipt attached. Our revenue comes solely from a transparent labour rate and the management fee.
What's your emergency response time?
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60 minutes for water, gas and security emergencies in Sofia, Plovdiv, Varna, Burgas and Bansko. 24 hours for non-emergencies anywhere in Bulgaria.
Can you manage a full renovation?
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Yes — we run end-to-end refurbishments with a single fixed-price contract, weekly progress reports and photographic milestones.
What if I already have a preferred handyman?
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We can on-board your existing trades into our system, vet them and work alongside them.
Speak to a specialist
Ready to hand over the operational weight?
Book a 20-minute consultation with our owner-relations team. We'll review your property, share comparable performance data and propose a tailored plan — no obligation.
More services
Explore the rest of our offering.
Tenant Management
End-to-end tenant placement, screening and lease administration for long-term rentals across Bulgaria.
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Airbnb & Booking.com management for holiday apartments — pricing, guests, cleaning and 5★ reviews.
Learn moreAccounting & Taxes
Bulgarian rental tax filings, VAT, annual returns and clean books — done by a licensed local accountant.
Learn more